FAQ

Have a question about our services? Below are some of the most common questions we receive, alternative feel free to chat online or send us a message.

How Long does a Website take to Build?

Building a website can vary significantly in duration, typically ranging from 1 weeks to several months. The timeline depends on the complexity of your requirements and the amount of content you can provide promptly.

Throughout the process, we will collaborate closely with you to ensure that the website meets your exact specifications and is tailored to your needs.

Learnabout our Process

 

What kind of content do I need to provide?

We would need to have any content you wish to have on your website, the basic content will be logo, branding colours, images, any graphics and text content. We understand this can be really challenging to write about you and your business, Chalkhill Blue Design can help with pointing you in the right direction for this. We also have a logo design team should this be required.

Can I edit my website?

Absolutely! We empower our clients to update their websites independently. We provide comprehensive training, and our support team will be readily available for any assistance you may need even after your site is launched. We understand that updating the website yourself may not always be feasible, so we also offer website update services where we can make updates on your behalf as needed.

Do you offer a monthly support package?

No problem, we have provided a more in-depth understanding of each area of whats offered. Alternativly give us a call we would be more than happy to have a chat.

I don't understand the packages on offer?

We understand that it can be overwhelming to navigate our packages. We’re here to help! We’ve detailed each area of our offerings to provide a clearer understanding. Alternatively, feel free to give us a call—we’d be more than happy to discuss and answer any questions you may have.

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What Platform do you use?

We primarily use WordPress along with the Divi theme for website development. WordPress is a versatile and user-friendly content management system, and Divi is a powerful theme that allows for highly customizable and visually stunning websites. With Divi, we can create unique designs that align with your brand and objectives. If you have any specific questions about WordPress, Divi, or how we use these tools to build websites, please feel free to ask!

Find out more about what we use

What kind of websites do you offer?

We offer a variety of website solutions tailored to different needs and industries, including business websites, e-commerce sites, portfolios, blogs, membership communities, nonprofit websites, educational platforms, and personal websites. Each website is custom-designed to align with our clients’ goals and preferences. If you have a specific type of website in mind or would like more information about our services, you can find out more by following the link below.

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Do you offer any add-ons? such as a online chat tool?

Absolutely! We offer various add-ons and features to enhance your website’s functionality and user experience. One popular option is integrating an online chat tool, which allows visitors to engage with you in real-time and get immediate assistance. In addition to online chat, we can incorporate other add-ons like:

  • E-commerce features for selling products online
  • Appointment booking systems
  • Email newsletter sign-up forms
  • Social media integration
  • Customized forms for inquiries or feedback

These add-ons can be tailored to suit your specific needs and business objectives. If you’re interested in incorporating any of these features or have other customization requests, please let us know! We’re here to help enhance your website and optimize its performance.

How Long will my website take to be SEO ready and seen in google?

The timeline for your website to become SEO-ready and visible on Google can vary based on different factors such as the competitiveness of your industry, the complexity of your website, and the effectiveness of our SEO strategies. Typically, it can take several weeks to a few months to start seeing significant results.

Find out more on how this process works

What Happens after my site is live?

After your website goes live and is indexed by search engines, you have several options available with our assistance. We provide aftercare support packages as well as ongoing SEO services to help optimize your online presence. Alternatively, we can also hand over the site to you for further self-management.